Terms

General information

Foundedshop.com cannot guarantee that all styles, items and sizes are in stock. We will contact you via email or phone if a problem regarding your order occurs. Please make sure to enter a valid email address and phone number when placing your order.

Security

All purchases on founded shop.com are processed through a secure SSL-connection (Secure Socket Layer). Foundedshop.com does not have access to your billing information. Your personal information will be kept confidential and will never be disclosed to a third party.
The information you disclose when signing up for our newsletter and creating an account will only be used within founded shop.com when processing an order and in the marketing of our products.

Complaints

Please contact us immediately with any complaints regarding missing, wrong or damaged items:

Mail support: support@foundedshop.com

Payment

We accept the following credit cards:
VISA/Dankort, VISA/Electron, Mastercard, American Express, Discover and JCB.

The amount will be deducted from your account when the purchased item(s) leaves our stock.

Non EU customers

All prices on Foundedshop.com include Danish VAT. If you are based outside the EU you are not subject to Danish VAT and 20% off the price will automatically be deducted when you choose your country at the payment checkout.

Please note that local charges (customs duty, sales tax etc.) may be added to your order depending on region and local custom duties. The charges are at the customer’s own expense.

Shipping

- GLS Packshop (Nearest packshop)
- GLS Business distribution (for delivery at a company address)
- GLS Private (Delivery at home address)

We ship worldwide

Return policy

Please note that items must be returned within 14 days from the day you receive the parcel. The deadline is met if you send the goods before the period of 14 days has expired. Kindly return the products in the same condition as you received it, and please reuse the box in which you received your item(s). Items should be returned unused and with all garment tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused.

Please contact us in advance if you wish to change/exchange items to another size or color. This way Foundedshop.com can reserve the new item in our stock immediately.

In case of return or exchange of goods, please notify us by e-mail before returning the parcel.

Please contact us at support@foundedshop.com

In case of an unaccepted parcel upon arrival to the customer Foundedshop.com reserves the right to charge an amount if it causes Foundedshop.com additional related costs.

Please note that we are only able to refund the paid amount to the credit card that was used to purchase the items.

For any questions or help with returns, please contact us at support@foundedshop.com

Exchange and return address

Foundedshop.com
Stokagervej 5
8240 Risskov
Denmark
Att: Foundedshop.com
Please write “Return parcel” on the parcel.
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